Frequently Asked Questions
FAQ’s
Decrypting Your Doubts!
What services does Master Arts offer?
We offer a comprehensive range of services tailored specifically for the crypto sector, including social media graphics, banners, advertisements, whitepaper design, website illustrations, animated videos, GIFs, logo design, and more.
What payment methods do you accept?
We accept various payment methods for your convenience, including PayPal, bank transfers, and cryptocurrencies. For our crypto-savvy clients, we gladly accept payments in all major blockchain networks such as Ethereum (ETH), Binance Smart Chain (BNB), Solana (SOL), and Bitcoin (BTC). Our team will provide you with detailed payment instructions and wallet addresses once we've finalized the project details and agreed upon the terms of service. We understand the importance of offering seamless crypto payment options as a company serving the Web3 space.
How to provide project details and payments?
Project timelines vary based on scope and complexity. Banners and social media graphics can often be completed within hours. Stickers and animated videos typically take 3-5 days. Logos around 6 hours. Advertisements from 6-24 hours. Whitepaper/document design around 7 days. More intricate video animation or branding projects may require 1-2 weeks. We work closely with each client to set realistic timelines, ensuring efficient workflows without sacrificing quality. Clear communication throughout allows us to meet deadlines while implementing revisions and maintaining excellence.
What is your revision policy?
We value client feedback and offer revision rounds to refine and perfect designs until they meet your satisfaction. Our goal is to ensure that you are delighted with the final outcome. Depending on the project scope, we typically include a specified number of revision rounds in our service packages. Additional revisions may be accommodated as needed.
Is my project information kept confidential?
Yes, your project information is treated with the utmost confidentiality. We understand the importance of privacy and adhere to strict protocols to safeguard your data. Your project details and any communication exchanged with our team are kept secure and confidential.